FAQs | Zizi's Macarons

What makes Zizi’s Macarons unique?

Our macarons are handmade with the finest ingredients, crafted with love, and available in a variety of unique and classic flavors. Each macaron is a little piece of joy!

Where are you located?

We are based in Lobatse, but we deliver to Gaborone and surrounding areas. If you're unsure whether we can deliver to your location, just reach out and ask us- we'd be happy to help!

How should I store my macarons?

To keep your macarons fresh, store them in an airtight container in the refrigerator. Let them sit at room temperature for about 10 minutes before eating for the best taste and texture.

How do I place an individual order for macarons?

To place an order for individual macarons, simply send us a direct message (DM) on Instagram. We'll get back to you as soon as possible to confirm the details and arrange delivery or pickup.

Do you offer seasonal or limited-edition flavors?

Yes! We frequently introduce seasonal and limited-edition flavors. Keep an eye on our Instagram for updates so you don’t miss out!

Do you have a storefront where I can walk in and buy macarons?

Currently, we operate through online orders only — but stay tuned for any pop-up events or market appearances!

Can I preorder macarons for a future date?

Yes! You can place a preorder for a specific date — just let us know in advance so we can schedule it for you.

Where do you deliver?

We are based in Lobatse and deliver to Gaborone and surrounding areas. If you’re unsure whether we can deliver to your location, just send us a DM — we’ll do our best to accommodate you!

Can I place an order for delivery to multiple addresses?

Yes! If you’d like to send macarons to different locations, please DM us with the details, and we’ll arrange it for you.

Can I schedule my delivery for a specific time?

Yes! Just let us know your preferred delivery time when you place your order, and we’ll do our best to accommodate you.

How do I place a catering order?

Fill out the Event Catering Form on our website, and we’ll get back to you with a quote.

Can I schedule a tasting before placing a large catering order?

Yes, we offer tasting sessions for large events. Contact us to schedule one.

Can you customize macarons to match my event theme?

Yes! We can customize colors, flavors, and packaging to match your event.

Do you supply macarons to cafés and coffee shops?

Yes! We offer wholesale macaron supply to cafés and coffee shops.

Can I sample the macarons before setting up a supply contract?

Yes, we’d be happy to provide samples. Contact us to schedule a tasting.

How do I place a café supply order?

Fill out the Café Supply Form on our website with your order details, and we’ll contact you.

Can I freeze macarons?

Yes, you can freeze them for up to one month. Let them thaw in the fridge before serving.

What should I do if I have a specific allergen concern?

Please contact us directly, and we’ll be happy to help!

Do you use artificial flavors or colors?

We prioritize using natural flavors and colors whenever possible.